YNI Creations LLC, doing business as Review Beacon (“we,” “our,” or “us”), values your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to operate our services effectively and responsibly.
a. Information You Provide Directly
This may include:
Name, business name, email address, and phone number Billing and payment information Account or login information (if applicable) Communications with us via email, SMS, phone, or forms
b. Customer & Review-Related Information
When providing review and reputation management services, we may process data on behalf of our clients, including:
Customer names and contact information (email or phone number) Review feedback, ratings, and responses Communication records related to review requests
This information is used solely to deliver services requested by our clients.
c. Automatically Collected Information
When visiting our website, we may automatically collect:
IP address Browser type and device information Website usage data such as pages visited and interactions
2. How We Use Information
We use collected information to:
Provide and operate our services Send automated review requests via SMS or email Manage AI receptionist, chat, scheduling, and CRM workflows Communicate with clients and end users Process payments and manage accounts Improve service quality and system performance Comply with legal and regulatory obligations
We do not sell personal information to third parties.
3. SMS & Email Communications
By providing a phone number or email address, you consent to receive service-related communications, including review requests, reminders, and support messages.
Message frequency varies Message and data rates may apply Opt-out instructions are provided where required Communications comply with applicable TCPA, CAN-SPAM, and related regulations
4. Sharing of Information
We may share information only when necessary to:
Operate our services using trusted third-party tools (e.g., CRM, messaging, payment processing) Comply with legal obligations or lawful requests
All service providers are required to protect data and use it only for authorized purposes.
5. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information, including:
Secure systems and encrypted connections Limited access to sensitive data Industry-standard security practices
While we take security seriously, no system can be guaranteed to be 100% secure.
6. Data Retention
We retain personal data only for as long as necessary to provide services.
Data is generally retained until services end, unless a longer retention period is required by law or for legitimate business purposes.
Clients may request data deletion, subject to legal and contractual obligations.
7. Your Rights
Depending on your location, you may have the right to:
Request access to your personal data Request corrections or deletion Opt out of certain communications
Requests can be made by contacting us using the information below.
8. Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
11. Contact Information
If you have questions about this Privacy Policy or our data practices, contact us at:
